Data We Collect and Why We Use It
When you open an account, we collect your name, email address, phone number, and the payment method details you provide — whether that is your DANA wallet ID, OVO mobile number, or GoPay-linked account. We use this to verify your identity, process deposits and withdrawals, and
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keep your account secure. We also collect device data such as your browser type, IP address, and session timestamps to detect unusual login activity and protect your account from unauthorised access. If you contact our support team, the conversation record is stored so we can follow
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up accurately. We do not sell your personal data to advertisers or unrelated third parties. Payment data passed through DANA, OVO, or GoPay is handled under each provider's own security layer in addition to ours. Data collected through cookies helps us understand which parts of the
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platform you use most, so we can improve load times and navigation on mobile. You can manage non-essential cookies through your browser settings at any time. Where local law in Indonesia requires specific handling of your data, we apply those requirements as our baseline.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.